This Privacy Policy outlines how we collect, use, and protect the personal information of those who use our website, mobile app, and other services (“Users”), and of service providers who operate on our platform (“Service Providers”). By engaging with our services, you consent to our collection, usage, and sharing of your information as described here.
Data Collection: What We Gather
We collect and use personal data to enhance your experience, streamline services, and ensure optimal performance. Here’s what we collect:
1. Contact Information: Names, addresses, emails, and phone numbers to facilitate personalized communication and account management.
2. Identity Data: Profile details, photos, and relevant information to authenticate Users and Service Providers.
3. Home Preferences: Information on property type, preferred decor, and usage history for tailored service offerings.
4. Technical Information: Data like IP addresses, device types, and browsing behavior to improve website and app functionality.
5. Payment Data: Information for transactions, including card and payment identifiers.
6.Usage Data: Metrics on service usage, activity logs, and preferences for better recommendations and services.
How We Collect Data
- Direct Interaction: Information you provide while registering, interacting with services, entering promotions, or giving feedback.
- Automated Data Collection: We use cookies, beacons, and similar technologies to gather technical data and enhance functionality.
- Third Parties: Information from partners, social media, payment providers, and publicly available resources to verify and improve our services.
How We Use Your Data
We respect and safeguard your data. Here’s how we put it to use:
- Service Delivery: Verify identities, provide services, and maintain User/Service Provider accounts.
- Service Enhancement: Analyze trends, improve user experience, and refine product features.
- Marketing: Send occasional updates, promotions, and relevant service offers (with your consent).
- Legal Compliance: Fulfill obligations and respond to legal requirements.
Sharing Data with Third Parties
We share data responsibly:
- Within Our Group: Shared between internal entities for business purposes.
- External Partners: Trusted providers for hosting, analytics, and payment processing, strictly bound by confidentiality agreements.
- Legal Obligations: Complying with legal, regulatory, and court orders when necessary.
Security Measures
We prioritize your data security, implementing measures to guard against unauthorized access and following applicable laws.
Cookies
Our cookies enhance user experience and site functionality. For more on cookies, please refer to our Cookie Policy.